Supply chain management process

We provide a tailor-made, comprehensive supply chain service that works alongside your own operation – forming a cohesive working partnership that delivers substantial reductions in your overhead spend.

We’d like to show you what to expect from being a T&J supply chain services customer – to demonstrate the consultancy aspects and the benefits of our personal, efficient and effective approach to the business.

Pre-assessment

First and foremost – we are about detail. Attention to detail delivers reliability. We will make sure that the right equipment is in the right place, at the right time – always. We do this through effective communication, and by creating and maintaining a thorough plan based on your particular service requirements.

We will evaluate your current stock situation, assessing new and refurbished stock levels, who your current suppliers are, and where adjustments should be made in your supply chain. In cases of specialised equipment, we are able to work with your preferred suppliers to maintain stock of bespoke items.

You need never spend more than you need. Wasted capital on unused stock is a drain on your profit margin – that’s why we take a common sense approach to purchasing.

Feasibility

We use our extensive knowledge of supply chain management and, through consultation with you, an in-depth understanding of your needs and operations.

We will provide a plan that lays out the ‘how and what’ with accurate costings, and our assessment on the feasibility of your requirements.

Budgeting

Cost of equipment is very important, particularly if it is being purchased in high volumes – those small savings on individual items can add up to big up money. We can always offer better value on equipment, even on items you are already purchasing.

Our buying power, recognised as an annual seven-figure spend, has helped us to form strategic service partnerships with key suppliers, designers and manufacturers - that is how we source the equipment more cost effectively.

Over and above this, we persistently strive to identify opportunities to deliver better quality and lower cost to you, our client, without compromising on quality of service or product.

Procurement

In our warehouse facilities, we segregate units into areas that are dedicated to individual brand-owners – in order to maintain high quality tracking of inventory, as well as good care for all equipment.

Equipment that enters our warehouses is typically despatched to you, the client, within 48 hours. Our schedule for ordering stock is based on your schedule of requirements. We will put in place service level agreements, and continually monitor our proficiency in meeting these deadlines. We can offer a range of delivery options, including next day delivery, if required.

Crucially, we can cover your customers’ needs seven days a week with our out-of-hours service. We can work in accordance with any preferred service providers you may already have in place for installation of equipment – delivering a seamless continuation of your operations.

Stocking and delivery

We maintain stock levels, proportionate to requirements – minimising risk of ‘over-purchasing’ and waste stock. You are charged on a pay as you go basis with all stock held on consignment – you only pay for stock that sits unused if it has been with us for over 6 months. We don’t charge you for the storage of stock; we operate on a management fee only - an unusual approach in our industry.

All invoicing will be handled by an assigned key accounts manager, and will feature itemised billing, listing all equipment.

Management and review

We conduct an annual review with all clients, in which we examine the costs charged over the past 12 months, the quantities of stock currently being held and the quality of the overall service. It’s important to look at what savings are being achieved – our clients will typically reduce their stocking and procurement costs by 4% of their annual turnover.

The significant savings we generate contribute directly to your profits and the overall success of your business.

Case study

We recently reduced a client’s annual spend on stocking and procurement from £250,000 per annum to £155,000 per annum. This represented a decrease from 13% to 8.5% of turnover.